It’s important that leaders can create an environment where others can succeed: this includes developing both the team and the culture of the club. To do this, leaders need to be self-aware and able to self-manage: the core attributes are understanding others and bringing out the best in them.
Leaders need to be able to engage the team with a sense of purpose as well as engaging their hearts and minds. This involves communicating well, using a variety of tools, and empowering others.
For example, rather than telling someone to do x, y and z to complete a task, they should tell them the end outcome and support them to complete the task on their own.
This isn’t throwing people in at the deep end, but rather delegating effectively. Happy employees lead to happy customers, which leads to a happy business outcome.