CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
Leisure Management - Booker: Booker CEO Josh McCarter tells Spa Business magazine what's new with its software
02 May 2024 Leisure Management: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

15 Jan 2016

Booker CEO Josh McCarter tells Spa Business magazine what's new with its software

Supplier: Booker
More Booker details


Booker CEO Josh McCarter tells Spa Business magazine what's new with its software

Booker CEO Josh McCarter
Spa Business (SB): What are you doing that other companies aren’t?
Josh McCarter: Our cloud-based software helps spas run their businesses seamlessly, as well as giving them the smart and robust tools they need to grow.

In addition to online booking, employee scheduling, reporting and inventory management, we offer automated marketing tools to help spas with customer retention. This complete suite is housed in one place on our system, accessible via all desktop and mobile devices.

SB: What’s your most recent piece of spa software?
McCarter: Our Business Intelligence dashboard is exciting. Offering a complete overview of how a spa’s advertising and marketing is performing, it allows spas to pinpoint where their business is the most visible and to capitalise on that information.

SB:What market trends are you seeing?
McCarter: The rapid switch from installed to cloud-based software is one to watch. This is now a standard need for spas looking to grow and run their business. The increased use of mobile apps, by spa owners and consumers is making this an even more exciting core feature of cloud-based spa software.

Consumers are increasingly attached to their mobile devices and spas are now leveraging the use of apps in order to stay top-of-mind with their clients.

SB:What’s on the horizon for your company?
McCarter: We’re looking at the importance of customer retention. Many spas miscalculate the value of a good customer retention programme. We’re aiming to re-shape the current mindset and help them realise the massive potential in additional revenue that lies in their not-yet-loyal customers.

We’re working on a whole new set of fully integrated automated marketing tools to help spas increase their revenue through existing customers.

Booker’s goal is not only to give customers a suite of tools to run their spa, but to help it grow successfully too.


Supplier: Booker
New York New York USA
Booker is the leading online booking, point-of-sale and business management software for spas. Thousands of spas have joined the Booker family to provide online booking to their customers, manage the day-to-day operations and drive new business.

Booker is completely online, which makes it available from any computer with a browser and internet connection, anywhere, at any time, even via an iPhone or iPad.

Booker has a full-feature appointment book, advanced client record system and point-of-sale functionality.

It delivers marketing tools to build and retain business, and delivers instant gift certificates to customers. Spas can even sell retail products via the Booker e-commerce feature.

Booker links to the SpaFinder website, the number one global resource for spas.

Spa owners and managers around the world count on Booker to help them manage and drive their business.



Web: www.booker.com/spabusiness
More Booker details


Product news
Yon-ka tackles stress and sleep health with new Serum CBD and treatments   02 May 2024

Yon-ka tackles stress and sleep health with new Serum CBD and treatments

Heightened stress and poor sleep are believed to accelerate the ageing process twice as quickly. To help combat this, Yon-ka has released Serum CBD along with a 90-minute face and back sleep therapy ritual.

Dornbracht unveils new Aquahalo experience shower inspired by crystal chandeliers   01 May 2024

Dornbracht unveils new Aquahalo experience shower inspired by crystal chandeliers

Spa and bathroom fittings manufacturer Dornbracht has enhanced its portfolio with a new sculptural experience shower called the Aquahalo.

Elemis’ first standalone store to open in London’s Covent Garden   24 Apr 2024

Elemis’ first standalone store to open in London’s Covent Garden

British spa and skincare giant Elemis is making a grand entrance into London's retail scene, handpicking Covent Garden's Seven Dials for its inaugural standalone store.

Keiser A400 resistance will empower fitness enthusiasts   22 Apr 2024

Keiser A400 resistance will empower fitness enthusiasts

Keiser has released a new line of resistance equipment designed to give real-time feedback and data analytics.

Myndstream teases new breathwork series in collaboration with Grammy Award winner Peter Kater   22 Apr 2024

Myndstream teases new breathwork series in collaboration with Grammy Award winner Peter Kater

Freddie Moross, founder of wellness music provider Myndstream, has announced plans to launch Spiritus – a brand new breathwork series by Grammy Award-winning musician and composer Peter Kater – onto the company’s music streaming service, The Stream.

Full Balance reveals all-natural reflexology board
  19 Apr 2024

Full Balance reveals all-natural reflexology board

Austrian-based Full Balance has created a Big Foot massage board for communal spa areas which guests stand on to "closely mimic the experience of professional reflexology treatments".

Scottish spa industry to gather at first-ever Spa Life Scotland event   17 Apr 2024

Scottish spa industry to gather at first-ever Spa Life Scotland event

Industry event organisation Spa Life is gearing up for the first-ever Spa Life Scotland Convention, due to be hosted at the Radisson Blu Hotel in Glasgow from 28-30 April.

We Work Well organises annual pre-ISPA charity hike in Scottsdale   15 Apr 2024

We Work Well organises annual pre-ISPA charity hike in Scottsdale

We Work Well founders Monica Helmstetter and Lucy Hugo have called on ISPA members to join their annual SpasPushingLimits charity hike in Phoenix, Arizona, on 22 April.

Company profile


Taylor Made Designs

Taylor Made Designs (TMD) is a ‘leisure specialist’ provider of bespoke leisure workwear, plus branded retail and promotional merchandise.

View full profile>>

Catalogue gallery


Featured Supplier

CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone

CSI Design Expo Americas 2024 announces new Attractions & Entertainment Technology Zone

Cruise Ship Interiors (CSI) invites cruise lines, shipyards, design studios, outfitters, and suppliers to take part in CSI Design Expo Americas in Miami, Florida, the region’s only event dedicated to cruise ship interior design. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



Latest jobs

Jobs Search



Leisure Centre Duty Manager
Salary: £24,687.57pa + pension + health care + benefits
Location: Uppingham, Oakham, UK
Company: Uppingham School
Leisure Supervisor (Development)
Salary: £32,982 - £37,099pa + excellent pension and benefits
Location: London, UK
Company: City University of London
Fitness Motivator and Personal Trainer
Location: Market Rasen
Company: Everyone Active
Diary dates
Powered by leisurediary.com

08-08 May 2024

Hospitality Design Conference

Hotel Melià , Milano , Italy


10-12 May 2024

Asia Pool & Spa Expo

China Import & Export Fair Complex, Guangzhou, China







Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd