CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
Leisure Management - Retention Guru
19 Apr 2024 Leisure Management: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

View on turning pages

View online
 
Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

View on turning pages

View online
 
Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

View on turning pages

View online
 
Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

View on turning pages

View online
 
Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

View on turning pages

View online
 
Letters
Boutique fitness and exercise motivation are topics up for discussion this month

View on turning pages

View online
 
Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

View on turning pages

View online
 
Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

View on turning pages

View online
 
IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

View on turning pages

View online
 
The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

View on turning pages

View online
 

News headlines
Treningshelse Holding snaps up another Norwegian fitness chain as it sets its sight on market leadership
Treningshelse Holding snaps up another Norwegian fitness chain as it sets its sight on market leadership   19 Apr 2024

Norwegian health club operator, Treningshelse Holding, which owns the Aktiv365 and Family Sports Club fitness chains, has acquired fellow Norwegian operator, Aktiv Trening. The .... more>>
Missed FIBO? Catch up with the HCM roundup
Missed FIBO? Catch up with the HCM roundup   19 Apr 2024

The HCM team were busy at the recent FIBO Global Fitness event in Cologne, Germany, distributing a special FIBO edition of HCM in .... more>>
Xplor kicks off international expansion for its Mariana Tek software with 1Rebel deal
Xplor kicks off international expansion for its Mariana Tek software with 1Rebel deal   18 Apr 2024

Atlanta-based boutique fitness software company, Xplor Mariana Tek, has kicked off a push for international expansion. Shannon Tracey, VP of sales .... more>>
US named world’s largest wellness economy, reaching US$1.8 trillion valuation
US named world’s largest wellness economy, reaching US$1.8 trillion valuation   18 Apr 2024

The Global Wellness Institute (GWI) has released new data on the US’ wellness economy, valuing it at US$1.8 trillion. According to the .... more>>
Remedy Place to launch two new social wellness clubs annually as part of rollout strategy
Remedy Place to launch two new social wellness clubs annually as part of rollout strategy   17 Apr 2024

Remedy Place, a US-based social wellness club brand, is poised for steady expansion in the coming years, with plans to open two new clubs annually .... more>>
Planet Fitness reveals Colleen Keating as its next CEO
Planet Fitness reveals Colleen Keating as its next CEO   16 Apr 2024

Planet Fitness has a new CEO – Colleen Keating. She will take up the position on 10 June. The announcement follows a search which began with the .... more>>
Clinique La Prairie to operate health resort at Tri Vananda in Phuket
Clinique La Prairie to operate health resort at Tri Vananda in Phuket   16 Apr 2024

Swiss longevity brand Clinique La Prairie (CLP) has inked a deal with Montara Hospitality Group to operate a resort at Tri Vananda – a purpose-built .... more>>
UK Active Awards for excellence open for nominations
UK Active Awards for excellence open for nominations   16 Apr 2024

UK Active has announced details of its annual health and fitness industry awards ceremony, which will take place in Birmingham on the evening of .... more>>
Six Senses La Sagesse launches with lagoon-fronted spa inspired by Caribbean fishing villages
Six Senses La Sagesse launches with lagoon-fronted spa inspired by Caribbean fishing villages   15 Apr 2024

Six Senses has announced the grand opening of its first-ever property and spa in the Caribbean, called Six Senses La Sagesse. With a picturesque .... more>>
Basic-Fit trials corporate wellness drive across its Spanish clubs
Basic-Fit trials corporate wellness drive across its Spanish clubs   15 Apr 2024

Basic-Fit has signed up to trial Wellhub across its recently expanded Spanish network, giving access to subscribers and enabling them to use all 152 .... more>>
Company profile


Swissline by Dermalab

Inspired by the science of cellular rejuvenation, Swissline was founded in Switzerland in 1989, igniting a longstanding passion for developing formulas that harness the power of biotechnology and embody the precision synonymous with Switzerland.

View full profile>>

Catalogue gallery


Featured Supplier

Elevate your spa business: master global standards and thrive in Saudi Arabia's tourism boom

Elevate your spa business: master global standards and thrive in Saudi Arabia's tourism boom

Discover how to prepare your spa or wellness facility for the influx of international guests and meet global standards as tourism in Saudi Arabia surges. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



Latest jobs

Jobs Search



Team Leader (Harrow School Fitness Club)
Salary: £13.71 per hour
Location: Harrow on the Hill, Harrow, UK
Company: Harrow School
Centre Manager (Leisure)
Salary: £40,221 - £42,403pa + pension + benefits
Location: Exeter, UK
Company: Exeter City Council
Director of Operations
Salary: £61,000 - £64,000 + exceptional pension + excellent benefits
Location: Luton, UK
Company: Active Luton
Diary dates
Powered by leisurediary.com




21-21 Apr 2024

Below the Belt Melbourne Pedalthon

Sandown Racecourse , Springvale , Australia







Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd