NEWS
London’s Agua Spas launch ‘Little White Book’ for customer aftercare
POSTED 17 Jan 2018 . BY Tom Walker
Hospitality group sbe has developed an online service to help its London-based spa brand Agua Spa focus on customer aftercare.

Launching at the end of January, the ‘Little White Book’ is a digital tool offering Agua Spa customers treatment aftercare and wellbeing at home.

There are two Agua Spas in London, both operating at sbe-owned hotels – Mondrian London and The Sanderson.

Little White Book incorporates a Q&A section, featuring a selection of skincare and wellbeing scenarios which are answered by the spas’ brand experts.

Other sections within the book include tips on achieving skin health through detoxification and balance, devised by skincare entrepreneur Eve Lom, and guidance on combating environmental pollution by Annee de Mamiel.

There is also a “first aid home care” service, provided by Amanda Winwood, founder of Made for Life by Spiezia.

Other experts who have contributed include facialist Kate Kerr and Henri Cassar of essential oil company Love Henri.

The digital tool will be available from 31 January and has been designed to extend the benefits of treatments experienced within the Agua spas.

A spokesperson for sbe said: “The new service will take education within the spa environment to the next level by going above and beyond the advice that is traditionally offered.

“The Little White Book will demonstrate Agua’s commitment to providing authentic care at home, ensuring guests have access to expert knowledge that promotes a healthy lifestyle and the longevity of treatments.”

Jacqueline Kneebone, regional director of spa and retail at Mondrian London and Sanderson, added: “We're responsible for providing our guests with the greatest care and specialist advice that extends beyond the walls of the spas."

Established in 2002 by founder and CEO Sam Nazarian, sbe is a privately-held hospitality company that develops, manages and operates hotels, residences, restaurants and nightclubs.

It currently operates a portfolio of 23 lifestyle hotel properties in nine markets. Sbe acquired Morgans Hotel Group – which operated the Mondrian and Sanderson hotels – in a deal worth US$805m (€749.5m; £638.6m) in December 2016.
 


ADVERTISE . CONTACT US

Leisure Media, Portmill House, Portmill Lane,
Hitchin, Hertfordshire SG5 1DJ Tel: +44 (0)1462 431385

©Cybertrek 2018

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
Leisure Management - London’s Agua Spas launch ‘Little White Book’ for customer aftercare...
23 Feb 2018 Leisure Management: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Latest news

17 Jan 2018

London’s Agua Spas launch ‘Little White Book’ for customer aftercare
BY Tom Walker

There are two Agua Spas in London, both operating at sbe-owned hotels – Mondrian London (pictured) and The Sanderson

There are two Agua Spas in London, both operating at sbe-owned hotels – Mondrian London (pictured) and The Sanderson
photo: sbe / Mondrian London

Hospitality group sbe has developed an online service to help its London-based spa brand Agua Spa focus on customer aftercare.

Launching at the end of January, the ‘Little White Book’ is a digital tool offering Agua Spa customers treatment aftercare and wellbeing at home.

There are two Agua Spas in London, both operating at sbe-owned hotels – Mondrian London and The Sanderson.

Little White Book incorporates a Q&A section, featuring a selection of skincare and wellbeing scenarios which are answered by the spas’ brand experts.

Other sections within the book include tips on achieving skin health through detoxification and balance, devised by skincare entrepreneur Eve Lom, and guidance on combating environmental pollution by Annee de Mamiel.

There is also a “first aid home care” service, provided by Amanda Winwood, founder of Made for Life by Spiezia.

Other experts who have contributed include facialist Kate Kerr and Henri Cassar of essential oil company Love Henri.

The digital tool will be available from 31 January and has been designed to extend the benefits of treatments experienced within the Agua spas.

A spokesperson for sbe said: “The new service will take education within the spa environment to the next level by going above and beyond the advice that is traditionally offered.

“The Little White Book will demonstrate Agua’s commitment to providing authentic care at home, ensuring guests have access to expert knowledge that promotes a healthy lifestyle and the longevity of treatments.”

Jacqueline Kneebone, regional director of spa and retail at Mondrian London and Sanderson, added: “We're responsible for providing our guests with the greatest care and specialist advice that extends beyond the walls of the spas."

Established in 2002 by founder and CEO Sam Nazarian, sbe is a privately-held hospitality company that develops, manages and operates hotels, residences, restaurants and nightclubs.

It currently operates a portfolio of 23 lifestyle hotel properties in nine markets. Sbe acquired Morgans Hotel Group – which operated the Mondrian and Sanderson hotels – in a deal worth US$805m (€749.5m; £638.6m) in December 2016.



Connect with
Leisure Management
Magazine:
View issue contents
Sign up:
Instant Alerts/zines

Print edition
 

News headlines
Atlantis Sanya mega-resort and waterpark almost complete as May opening nears
Atlantis Sanya mega-resort and waterpark almost complete as May opening nears   23 Feb 2018

One of Asia’s most anticipated waterpark projects is almost complete, with the Atlantis Sanya resort approaching its May 2018 opening date. The .... more>>
Fusion Resort in Cam Ranh relaunches with new wellness concept
Fusion Resort in Cam Ranh relaunches with new wellness concept    23 Feb 2018

Fusion Resort Cam Ranh has relaunched with a new name and wellness concept. The resort, previously known as Fusion Resort Nha Trang, has .... more>>
Patrick Huey lands corporate spa position at Montage
Patrick Huey lands corporate spa position at Montage   23 Feb 2018

Industry veteran Patrick Huey has been named corporate spa director for luxury hospitality group Montage International, where he will oversee the spa .... more>>
HLF considers change to funding methods
HLF considers change to funding methods   23 Feb 2018

The Heritage Lottery Fund (HLF) is changing the way it hands out finances for British projects, with the organisation considering the introduction of .... more>>
UNStudio win competition for EuropaCity's indoor/outdoor cinema complex
UNStudio win competition for EuropaCity's indoor/outdoor cinema complex   23 Feb 2018

One of the largest ongoing leisure developments on the planet, EuropaCity in Paris, will feature a dramatic indoor/outdoor cinema embedded into the .... more>>
Liverpool creates action plan as Unesco threatens removal of historic city from World Heritage list
Liverpool creates action plan as Unesco threatens removal of historic city from World Heritage list   22 Feb 2018

In a bid to protect its World Heritage status, the City of Liverpool and Historic England have drawn up a heritage action plan, created to navigate .... more>>
Company profile


SimEx-Iwerks Entertainment

SimEx Inc. is the parent company of SimEx-Iwerks Entertainment. Our main offices are located in Toronto, Los Angeles and Baltimore.

View full profile>>

Catalogue gallery


Featured Supplier

Feed your skin with new ELEMIS’ Superfood Skincare System

Feed your skin with new ELEMIS’ Superfood Skincare System

What’s good for the body is good for the skin, and nothing packs a more powerful nutritional punch than Superfoods. More>>




in this issue

• Franchise deals heat up fitness market
• JD Gyms acquires Ben Dunne Gyms UK
• Pullman launches new sleep programme



Latest jobs

Jobs Search



Business Development Executive
Salary: £24,000 to £26,000 & Benefits
Location: Fareham
Company: Future Fit Training
Membership Advisor
Salary: £15,500 - £17,500 per annum
Location: Maidenhead, UK
Company: Legacy Leisure
Duty Manager
Salary: Competitive
Location: Exeter, UK
Company: Legacy Leisure
Diary dates
Powered by leisurediary.com




25-26 Feb 2018

Professional Beauty London

ExCeL London, London, United Kingdom



Leisure Management magazine 2016 issue 1
Leisure Management
2016 issue 1

View issue contents
View on turning pages
Download PDF
  Visitor profiles: Beyond demographics
Gerri Morris, of Morris Hargreaves McIntyre, on defining cultural consumers More>>
  Sports: Play to the crowd
When public sector budgets are tight, crowdfunding is an attractive option More>>


Leisure Management magazine 2015 issue 1

Leisure Management
2015 issue 1

View issue contents
View turning pages
Download PDF
  Hospitality: Watching your waste
Kath Hudson checks out the trailblazing cafés using leftover food to feed their customers More>>
  Museums: Savage beauty
A review of the phenomenally successful Alexander McQueen show More>>


Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd