Promotional feature
Anne Semonin

Katherine Connolly, newly appointed global director of retail and spa operations at Anne Semonin, discusses her plans for the brand


What attracted you to the Anne Semonin brand?
The quality of the products and active ingredients, as well as its whole approach to prescribing personalised regimes to detoxify the skin and combat signs of ageing – it’s a remarkable brand with huge integrity.

What are your plans for the brand?
Anne Semonin is primarily a spa treatment brand. It’s upmarket, niche and exclusive; however, this means a huge number of potential customers are either unaware of it, or unlikely to have tried the products. In many ways it’s a well-kept secret! We want to add more of an experiential dimension, and increase the number of brand touchpoints. The intention is to broaden the appeal so more women see it as forming part of their everyday skincare and beauty regime. Over the next few years we want to turn it into a significant world player in the cosmetics and spa market, and ultimately become a major international lifestyle brand.

What competitive advantage can Anne Semonin bring to spas around the world?
We thrive in providing a truly personal client service tailor-made to the needs of our hotel clients whether they are a city spa or resort location with a seasonal operation. Most importantly, we fully understand the intricacies of running a successful spa and can assist spa managers in unleashing the true potential of their business in their quest to turn their spa into a profit centre.

What are your plans to evolve the Anne Semonin spa offering?
Going forward we’re looking at new ways of engaging more closely with greater numbers of our target consumers, as 35-55 year old professional women. We are enriching our treatment and product menus with innovative additions. There is also an exciting retail concept in the works that spas will find very interesting. Last but not least we are looking at extending the product range into other areas beyond skincare and beauty, but still with a sensory element at its core.

KEYWORD: Anne Semonin

Products are aimed at professional women age 35-55 years old (inset) Katherine Connolly
Products are aimed at professional women age 35-55 years old
 


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SELECTED ISSUE
Spa Business
2017 issue 4

View issue contents

Leisure Management - Anne Semonin

Promotional feature

Anne Semonin


Katherine Connolly, newly appointed global director of retail and spa operations at Anne Semonin, discusses her plans for the brand

Anne Semonin provides personal service tailor-made to its spa clients
Products are aimed at professional women age 35-55 years old (inset) Katherine Connolly
Products are aimed at professional women age 35-55 years old

What attracted you to the Anne Semonin brand?
The quality of the products and active ingredients, as well as its whole approach to prescribing personalised regimes to detoxify the skin and combat signs of ageing – it’s a remarkable brand with huge integrity.

What are your plans for the brand?
Anne Semonin is primarily a spa treatment brand. It’s upmarket, niche and exclusive; however, this means a huge number of potential customers are either unaware of it, or unlikely to have tried the products. In many ways it’s a well-kept secret! We want to add more of an experiential dimension, and increase the number of brand touchpoints. The intention is to broaden the appeal so more women see it as forming part of their everyday skincare and beauty regime. Over the next few years we want to turn it into a significant world player in the cosmetics and spa market, and ultimately become a major international lifestyle brand.

What competitive advantage can Anne Semonin bring to spas around the world?
We thrive in providing a truly personal client service tailor-made to the needs of our hotel clients whether they are a city spa or resort location with a seasonal operation. Most importantly, we fully understand the intricacies of running a successful spa and can assist spa managers in unleashing the true potential of their business in their quest to turn their spa into a profit centre.

What are your plans to evolve the Anne Semonin spa offering?
Going forward we’re looking at new ways of engaging more closely with greater numbers of our target consumers, as 35-55 year old professional women. We are enriching our treatment and product menus with innovative additions. There is also an exciting retail concept in the works that spas will find very interesting. Last but not least we are looking at extending the product range into other areas beyond skincare and beauty, but still with a sensory element at its core.

KEYWORD: Anne Semonin


Originally published in Spa Business 2017 issue 4

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