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Leisure Management - Proinsight Research Ltd: ProInsight announcing new partnership with Alive Leisure
10 Aug 2022 Leisure Management: daily news and jobs
 
 
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Product news

28 Jun 2018

ProInsight announcing new partnership with Alive Leisure

Supplier: Proinsight Research Ltd
More Proinsight Research Ltd details


ProInsight announcing new partnership with Alive Leisure

Proinsight’s ambition is to create a successful and long working partnership that benefits all parties
Alive Leisure is a charitable company, commissioned in 2014 by the Borough Council of King’s Lynn & West Norfolk, to manage sport and culture facilities and activities within West Norfolk.

As a not-for-profit charity any surplus funds generated are put directly back into the services to improve opportunities and customer experience throughout the borough.

Alive Leisure are committed to delivering a high standard of service to their customers and focus very much on a continuous improvement culture through Vision and Mission - Turning ambitions into reality through sports, arts and culture.

In line with their philosophy to provide outstanding service, Alive Leisure commissioned Proinsight – leaders in delivering insights to leisure and fitness sector – to complete a 12-month programme of mystery shops at five venues: Corn Exchange, Lynnsport, Oasis, St James Pool and Downham Market Leisure.

Proinsight’s ambition is to create a successful and long working partnership that benefits all parties. We pride ourselves on speed of delivery and quality assurance to deliver ‘best in class’ insights, whilst at the same time taking a ‘nothing's too much trouble’ approach to the way we work with our partners. We are customer experience fanatics and we believe that all consumers have a right to incredible service. Our unrivalled in-house expertise in sales and our ongoing work with some of the smartest people operating in the industry uniquely places us to provide quality data and insights.

Since our first report in 2014 the Proinsight Sales Benchmark Report has become an important resource for commercially minded people within and outside the leisure industry. Our 2017 report presents insights from over 50,000 metrics collated from 800 locations drawn from leisure trusts, council facilities and private and charity sectors operating health and fitness facilities.


Supplier: Proinsight Research Ltd
LONDON United Kingdom
Mystery shopping, internal audits and consumer research.

Web: www.proinsight.org
More Proinsight Research Ltd details

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Company profile


ukactive

ukactive is the UK’s leading not-for-profit membership body for the physical activity sector, bringing together more than 4,000 member organisations and partners in our shared ambition to get More People, More Active, More Often.

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in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

View issue contents
View on turning pages
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  Interview: Louis D’Amore
Louis D’Amore on the work of the International Institute for Peace through Tourism More>>
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Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

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View turning pages
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  Visitor profiles: Beyond demographics
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