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Leisure Management - Retention Guru
29 Oct 2020 Leisure Management: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk

Retention Guru features

Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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Everyone’s talking about...
ukactive wants physical activity to rise 1 per cent a year for the next five years. Is this really achievable?

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Research round-up
Think retention was bad before? It's now worse than ever, according to new research from Dr Paul Bedford

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Retention series
In the latest part of his retention series, Dr Paul Bedford looks at the importance of clubs maintaining a link with their members

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Everyone's talking about...
Is discounting good for business or can it attract 'problem members'?

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News headlines
German gym operators consider legal action as they're forced to close as part of a month-long lockdown
German gym operators consider legal action as they're forced to close as part of a month-long lockdown   28 Oct 2020

Gym and health club operators in Germany are believed to be considering joint legal action against the German government, as gyms, health clubs and .... more>>
First look: Coral conservation centre and visitor attraction will secure the living biodiversity of the world's coral species
First look: Coral conservation centre and visitor attraction will secure the living biodiversity of the world's coral species   28 Oct 2020

Designs have been revealed for the world’s first dedicated coral conservation facility, to be located at the gateway to the Great Barrier Reef in .... more>>
China Leisure president, Linda Dong, talks to Attractions Management about the new Nickelodeon Playtime attraction in Shenzhen
China Leisure president, Linda Dong, talks to Attractions Management about the new Nickelodeon Playtime attraction in Shenzhen   28 Oct 2020

The Nickelodeon Playtime family attraction in Shenzhen, China is gearing up for its launch in November. Developed in partnership by ViacomCBS and .... more>>
Dubai's extraordinary Museum of the Future counts down to opening
Dubai's extraordinary Museum of the Future counts down to opening   28 Oct 2020

The final section of façade has been installed on the Museum of the Future in Dubai, marking the completion of the building and the final push to .... more>>
Heatherwick Studio reveals plans for 'The Cove' on San Francisco waterfront
Heatherwick Studio reveals plans for 'The Cove' on San Francisco waterfront   28 Oct 2020

A new waterfront destination in San Francisco, US, would transform the city's South Beach neighbourhood. Designed by Heatherwick Studio, the .... more>>
Europe-wide study adds to growing evidence that regulated gyms are safe spaces
Europe-wide study adds to growing evidence that regulated gyms are safe spaces   28 Oct 2020

The latest study into the infection rates recorded at gyms has shown that the average infection rate at gyms and health clubs across Europe sits at .... more>>
New Presence.Fit platform combines AI with live personal trainers
New Presence.Fit platform combines AI with live personal trainers   28 Oct 2020

A new mobile fitness platform delivers personal training sessions to people at home by combining live fitness instruction with AI-enabled tracking and .... more>>
Banyan Tree leads by example and rolls out three new staff mental health initiatives
Banyan Tree leads by example and rolls out three new staff mental health initiatives   28 Oct 2020

Banyan Tree Group has announced it’s rolling out three groupwide initiatives to promote wellbeing, in particular mental health, during COVID-19 and .... more>>
Sustainable Spa Association launches global spa industry sustainability survey
Sustainable Spa Association launches global spa industry sustainability survey   27 Oct 2020

The Sustainable Spa Association (SSA) is launching a first-of-its-kind global survey into sustainability in the spa industry. The survey is .... more>>
Hyatt to expand Caribbean footprint with new luxury tropical resort in St. Lucia
Hyatt to expand Caribbean footprint with new luxury tropical resort in St. Lucia   28 Oct 2020

Hyatt Hotels has revealed plans to unveil a luxury Carribean resort in St. Lucia, scheduled to open in 2023. The company announced that a Hyatt .... more>>
Company profile


Harlands Group

Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million Direct Debits monthly. We do more than process payments, we make life easier and help our clients.

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Catalogue gallery


Featured Supplier

Red Light Rising teams up with ITRM Clinic to supply red light therapy for injured athletes

Red Light Rising teams up with ITRM Clinic to supply red light therapy for injured athletes

Red light therapy equipment supplier, Red Light Rising, has partnered with Aidan Robinson of ITRM Clinic in the UK More>>




in this issue

• Gyms on the high street – it's a go!
• JD Gyms buys Xercise4Less out of administration
• Family operator, GetSetGo! reveals launch plans



Latest jobs

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03-06 Nov 2020

Spa and Wellness International Congress

DoubleTree by Hilton Hotel, Minsk, Belarus



Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

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  Tourism: Right to roam
Sweden is inviting everyone to come and stay – and indulge in a spot of wild camping. Jenny Kaiser from VisitSweden talks about the initiative More>>
  Profile: Aaron Simpson
Quintessentially is an exclusive concierge service for some of the world’s richest people. Co-founder Aaron Simpson reveals what wealthy people want More>>


Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

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  On the cover: AJ Hackett
Bungy, New Zealand More>>
  Editor’s letter: Failing the elderly
Liz Terry shares her thoughts More>>


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