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Leisure Management - Retention Guru
17 Jun 2024 Leisure Management: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Opinion
Paul Bedford discusses the ‘double-edged sword’ of the growing trend for strength training, and his ambitions for the health and fitness sector

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Sponsored
Cheriee Wales reports from the recent Fitronics and Proinsight ConnectCX conference and CoursePro Summit

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Ask the experts
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?

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Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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News headlines
Excurio and The Muséum National d'Histoire Naturelle create evolutionary VR experience
Excurio and The Muséum National d'Histoire Naturelle create evolutionary VR experience   16 Jun 2024

Virtual reality creators Excurio has teamed up with experts from The Muséum National d'Histoire Naturelle to create Life Chronicles London, a .... more>>
Report identifies diversity, equity and inclusion challenges in health club sector
Report identifies diversity, equity and inclusion challenges in health club sector   14 Jun 2024

Diversity, equity and inclusion in the European fitness industry is examined in a new report which provides eye-opening findings and a starting point .... more>>
RLA Global: Wellness hotels experience positive growth trend globally in 2023
RLA Global: Wellness hotels experience positive growth trend globally in 2023   14 Jun 2024

Hotels incorporating wellness amenities experienced a significant boost in Total Revenue per Available Room (TRevPAR) in 2023, according to the latest .... more>>
The Park Playground opens first immersive VR franchise in Porto
The Park Playground opens first immersive VR franchise in Porto   14 Jun 2024

The Park Playground, has opened its first Immersive VR franchise in Porto, Portugal. The Porto venue is the company’s fifth European location and .... more>>
Bridgerton Season three – most Instagrammed locations
Bridgerton Season three – most Instagrammed locations   13 Jun 2024

Following the release of season three Of Bridgerton, a study reveals its ten most Instagrammable filming locations. The study, conducted by QR .... more>>
World leaders gather at luxury Italian wellness retreat Borgo Egnazia for G7 Summit
World leaders gather at luxury Italian wellness retreat Borgo Egnazia for G7 Summit   13 Jun 2024

The 2024 G7 Summit is now underway at a destination spa resort in Puglia, Italy, with leaders from Canada, France, Germany, Italy, Japan, the UK and .... more>>
Minor devises new medi-wellness concept for Anantara, debuting in Phuket in Q3
Minor devises new medi-wellness concept for Anantara, debuting in Phuket in Q3   13 Jun 2024

Minor Hotels CEO Dillip Rajakarier has unveiled plans to introduce an innovative medi-wellness concept to the group's Anantara Hotels, Resorts and .... more>>
David Beckham and F45 settle out of court – Beckham remains a shareholder
David Beckham and F45 settle out of court – Beckham remains a shareholder   12 Jun 2024

David Beckham and F45 Training have finally settled the breach-of-contract lawsuit around Beckham’s ambassadorial agreement with the boutique fitness .... more>>
Apple adds new Vitals app and training load feature to watchOS 11
Apple adds new Vitals app and training load feature to watchOS 11   12 Jun 2024

Apple has previewed the upcoming watchOS 11, which has more health and fitness insights and offers more personalisation than ever before. David .... more>>
Noraxon motion capture enables PTs to analyse human movement in real-time
Noraxon motion capture enables PTs to analyse human movement in real-time   11 Jun 2024

Noraxon’s next-generation motion capture system, MyoMotion, can be used by PTs to enable custom training programmes, minimise injuries and help with .... more>>
Company profile


Les Mills UK

For more than 50 years Les Mills has been leading the way in fitness. We produce 22 group fitness programmes, backed by science, to be experienced in club or at home via Les Mills+

View full profile>>

Catalogue gallery


Featured Supplier

Metawell: unlocking the possibilities in a new era of wellness

Metawell: unlocking the possibilities in a new era of wellness

A decade ago, the Gharieni Group began pioneering the integration of advanced wellness technologies into its spa and treatment beds. This innovative approach has since become one of the industry's most significant disruptions and groundbreaking trends. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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Sales, Marketing and Retention Manager
Salary: £37,099 - £44,263pa + generous pension + benefits
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Company: University of Leeds
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