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Leisure Management - Retention Guru
18 May 2022 Leisure Management: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
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  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Analysis
Paul Bedford identifies patterns of member behaviour as gyms reopen

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Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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Everyone’s talking about...
ukactive wants physical activity to rise 1 per cent a year for the next five years. Is this really achievable?

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Research round-up
Think retention was bad before? It's now worse than ever, according to new research from Dr Paul Bedford

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Retention series
In the latest part of his retention series, Dr Paul Bedford looks at the importance of clubs maintaining a link with their members

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News headlines
Hyatt is piloting private gyms that can be rented by the hour
Hyatt is piloting private gyms that can be rented by the hour   18 May 2022

Hyatt is piloting private gyms in five of its US hotels as part of its Stay Fit Private Fitness programme. The exercise spaces are located in .... more>>
Aman New York launching in August with urban spa sanctuary
Aman New York launching in August with urban spa sanctuary   17 May 2022

Luxury hotel group Aman has announced its long-awaited urban property in New York City will welcome guests as of 2 August 2022. Aman New York will .... more>>
Circuit Society signs first London franchise – will open in Dubai in 2023
Circuit Society signs first London franchise – will open in Dubai in 2023   17 May 2022

New fitness franchise, Circuit Society, has signed its first London location in Bayswater. The 3,000sq ft (280sq m) micro-gym, run by franchisee Liz .... more>>
Active Nottingham publishes a free book called Can We Splash? to get families into swimming
Active Nottingham publishes a free book called Can We Splash? to get families into swimming   16 May 2022

Active Nottingham, part of Nottingham City Council, has released a children’s book called Can We Splash? to encourage more parents to take .... more>>
Tillt gamifies running with financial rewards
Tillt gamifies running with financial rewards   16 May 2022

Tillt, an athletic performance-based betting app – where runners get paid if they win – has been launched by co-founders Sam Mackie and Taber Gifford. .... more>>
Garden of the Gods Resort and Club appoints Tania McCorkle as wellness director
Garden of the Gods Resort and Club appoints Tania McCorkle as wellness director   16 May 2022

Strata Integrated Wellness and Spa at Garden of the Gods Resort and Club, Colorado, is under new leadership with the appointment of Tania McCorkle as .... more>>
WTS International rebrands and joins Arch Amenities Group
WTS International rebrands and joins Arch Amenities Group   12 May 2022

A brand new amenity management firm named Arch Amenities Group has been formed by the amalgamation of spa and wellness consultancy and management .... more>>
Ella Kent and Kerstin Florian honoured with ISPA achievement awards
Ella Kent and Kerstin Florian honoured with ISPA achievement awards   11 May 2022

The International Spa Association (ISPA) championed dedication and innovation at its recent Las Vegas conference. The organisation handed out four .... more>>
Harm Tegelaars returns to fitness industry – joins the board of Hussle
Harm Tegelaars returns to fitness industry – joins the board of Hussle   11 May 2022

Fitness industry veteran Harm Tegelaars has returned to the fitness industry by joining the board of directors at Hussle. Tegelaars founded the .... more>>
Revenues jump 67 per cent at Planet Fitness ahead of expansion into new markets
Revenues jump 67 per cent at Planet Fitness ahead of expansion into new markets   11 May 2022

Planet Fitness saw its Q1 2022 revenue increase by 66.9 per cent (to US$186.7m) on 2021 – the latest sign that the US fitness market is bouncing back. .... more>>
Company profile


iPlayCO

iPlayCo was established in 1999.

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Featured Supplier

Magicline celebrates UK market entry at Elevate

Magicline celebrates UK market entry at Elevate

With a focus on globalisation, Magicline has officially launched its software in the UK. As Europe’s leading gym management software company, the company strives to provide the best tools for gym owners to be successful, win new members and elevate their businesses. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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25 May 2022

Evolve: State of the UK fitness industry

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Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

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Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

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