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Leisure Management - TRP - The Retention People
13 Nov 2019 Leisure Management: daily news and jobs
 
 
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Company details

TRP - The Retention People
The Retention People (TRP) are the leading providers of customer experience management software and solutions to the leisure industry. We believe that business success comes from creating raving fans and delighting customers – and that is what we help our own clients deliver to their members.

Address
18 Monmouth Place, Bath, BA1 2AY.

Telephone
+44 (0)845 621 2001
(Please mention -kit.net)

Fax
+44 (0)845 621 2002

Website
www.trpcem.com
TRP - The Retention People news

24 Jul 2017
The Retention People Rebrand as TRP with Vibrant New Look!

Customer experience management software providers, The Retention People have rebranded as TRP; launching their fresh new visual identity across software, website and brand collateral.
More>>
  The Retention People Rebrand as TRP with Vibrant New Look!
04 Sep 2013
The Retention People to survey 10,000 gym members

The Retention People (TRP) is running an ongoing survey of 10,000 health and fitness members to discover insights into developing better products and services.
More>>
  The Retention People to survey 10,000 gym members

TRP - The Retention People features

Industry trends
Mintel’s private sector health and fitness club report shows the sector is growing

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Editor’s letter
New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell

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Fitness apps
Gym buddy apps are helping people find their perfect workout partner, so they’re more likely to stick with their routine

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Flexible memberships
Are ‘exercise passports’ the shake-up the industry needs to improve retention and market penetration?

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Promotional feature
MoveGB’s innovative membership model is a risk-free and lucrative proposition for operators, says MD Justin Mendleton

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Retention series
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015

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Retention series
Does interaction with fitness staff impact on member progress, and does this have an effect on retention? Melvyn Hillsdon reports

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Social media
Manraaj Sunner offers his advice to health clubs looking to develop an effective social media strategy

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Editor's letter
Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

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Tech series
Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike

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News headlines
The Collective goes big and goes global with its two new co-living destinations
The Collective goes big and goes global with its two new co-living destinations   12 Nov 2019

The Collective has opened new co-living destinations in the Long Island City neighbourhood of New York and in London’s Canary Wharf. Its 125-room .... more>>
Rain-hit Q3 slows SeaWorld progress, but annual finances remain on track as new CEO is appointed
Rain-hit Q3 slows SeaWorld progress, but annual finances remain on track as new CEO is appointed   12 Nov 2019

Unfavourable weather conditions, shifts in the calendar and an overspend on certain marketing activities, have all contributed to "disappointing" Q3 .... more>>
Munich to host 2022 European Championships
Munich to host 2022 European Championships   12 Nov 2019

German city Munich will host the 2022 European Championships following unanimous approval of its bid by the participating European sports federations. .... more>>
Peter Pichler's treehouses integrate with nature to help guests do the same
Peter Pichler's treehouses integrate with nature to help guests do the same   12 Nov 2019

Peter Pichler Architecture have designed a series of treehouses for a hotel in West Virginia, US, that are closely integrated with nature and will .... more>>
Cedar Fair on course for 'best year' after Q3 results reflect 'strong' consumer demand
Cedar Fair on course for 'best year' after Q3 results reflect 'strong' consumer demand   11 Nov 2019

North American theme park operator Cedar Fair Entertainment Company, which owns and operates 11 amusement parks and five water parks in the territory, .... more>>
Portugal’s Douro41 eco-spa launches a partnership with Moss of the Isles
Portugal’s Douro41 eco-spa launches a partnership with Moss of the Isles   11 Nov 2019

Portuguese eco-spa Douro41 has partnered with Irish product house, Moss of the Isles, after a €500,000 (US$551907, £429372) refurbishment of its spa, .... more>>
Onion's reading space gives users a choice of atmospheres
Onion's reading space gives users a choice of atmospheres   11 Nov 2019

Thai architects Onion have created a community reading space in Bangkok called Samyan Co-op that offers different types of seating and atmosphere to .... more>>
David Chipperfield Architects' West Bund Museum opens to the public
David Chipperfield Architects' West Bund Museum opens to the public   11 Nov 2019

Shanghai's West Bund Museum, designed by David Chipperfield Architects, has opened to the public as part of the West Bund Masterplan that will .... more>>
TEA award winner Railton partners with Scott Ault to create RED: Railton Entertainment Design
TEA award winner Railton partners with Scott Ault to create RED: Railton Entertainment Design   11 Nov 2019

Entertainment Design Corporation, the design firm run by award-winning designer Jeremy Railton for 25 years, has changed its name to reflect his name .... more>>
Merlin enters agreement to build a Legoland resort in Shanghai
Merlin enters agreement to build a Legoland resort in Shanghai   11 Nov 2019

Shanghai is to become a major theme park destination, with a proposed new Legoland park, expected to open after 2023, projected to be one of the .... more>>
Company profile


Proinsight Research Ltd

Our main services are mystery shopping, internal audits and consumer research.

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Featured Supplier

ProSlide appoints Chantal Theoret as director of global marketing

ProSlide appoints Chantal Theoret as director of global marketing

ProSlide Technology has appointed Chantal Theoret as its new director of global marketing. More>>




in this issue

• Access to leisure for all NHS patients
• Westminster 'must focus on inactivity'
• £20m Silverstone Experience opens



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Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

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Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

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  Thermal Spa: Taking the waters
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