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Spa Business
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7
Editor’s letter:
Healthy celebrations
Liz Terry shares her thoughts
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22
Letters:
Mike Wallace on the history of cold bathing; Anne Biging on the difference between wellness and healing
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24
People profile:
Charles Davidson
Charles Davidson explains Peninsula’s big expansion
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26
People profile:
Katherine Lo
Lo’s new hotel brand, Eaton Workshop
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28
People profile:
Joshua Luckow
Joshua Luckow’s new business
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30
News:
First Six Senses city hotel to debut in Singapore; GOCO Retreat coming to Crete; GWS reveals eight trends
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38
News report:
WTA
Andrew Gibson chairs the newly created Wellness Tourism Association
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40
Top Team:
ITC Hotel Group
India’s greenest luxury hotel chain brings ayurveda and more to its spas
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46
Ask an Expert:
Sexual assault
What can spas do to protect themselves from sexual assault?
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50
Research:
Wellness real estate
The Global Wellness Institute has released the first report on the growing wellness real estate market
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56
Promotional feature:
Skin Regimen
De-stressing city skin
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58
Interview:
Nicolas Ronco
The YeloSpa founder on what makes his urban franchise model different
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62
New opening:
Bürgenstock
A historic Swiss resort reopens
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72
First Person:
Going underground
Jane Kitchen explores a thermal cave
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On the cover:
On sleep, Cities and franchising Yelospa
78
Spa tourism:
Soaking in the scenery
Colorado’s Historic Hot Springs Loop
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84
News feature:
Russian wellness
Lisa Starr reports from the fourth Spa & Wellness International Congress
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86
Fitness:
Rise by We
WeWork’s new spa, fitness hybrid,
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92
Software:
Customer retention
How can spa technology help with customer loyalty?
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97
Product Innovation:
spa-kit.net
Suppliers reveal their latest launches
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99
Promotional feature:
Global Halotherapy Solutions
Global Halotherapy Solutions has expanded its range of salt therapy products with the launch of the HaloFX Mobile
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101
Promotional feature:
Oakworks
Dafne Berlanga, vice president of international business development of Oakworks, discusses the importance of sustainability
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103
Promotional feature:
Groupon
Elena Hachaturianc on how Groupon helped grow her business
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108
Research:
Finishing touch
The health benefits of retreats
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