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Leisure Management - Retention Guru
26 Feb 2021 Leisure Management: daily news and jobs
 
 
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Company details

Retention Guru
The Retention Guru’s aim is to be focal point for retention information for the fitness industry. I want to provide forward thinking leisure and fitness organisations with the necessary information, advice and training to enable them to measurably improve their customer experience, retention rates and revenue from membership.

Address


Telephone
+44 (0)7956 311899
(Please mention -kit.net)

Website
www.retentionguru.co.uk
Retention Guru news

12 Nov 2020
Dr Paul Bedford announces Retention Convention will go virtual for 2020

Global retention expert, Dr Paul Bedford, will host his sixth annual Retention Convention virtually, bringing together global speakers to form a documentary-style event around turning customers into communities.
More>>
  Dr Paul Bedford announces Retention Convention will go virtual for 2020

Retention Guru features

Retention
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

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Letters
Boutique fitness and exercise motivation are topics up for discussion this month

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Retention series
While it’s true that 13.7 per cent of the UK population now has a gym membership, member retention remains a challenge. Abigail Harris talks to five UK retention experts to find out where it’s being done well

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Research round-up
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports

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IHRSA update
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

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The leaving process
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

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Everyone’s talking about...
ukactive wants physical activity to rise 1 per cent a year for the next five years. Is this really achievable?

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Research round-up
Think retention was bad before? It's now worse than ever, according to new research from Dr Paul Bedford

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Retention series
In the latest part of his retention series, Dr Paul Bedford looks at the importance of clubs maintaining a link with their members

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Everyone's talking about...
Is discounting good for business or can it attract 'problem members'?

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News headlines
Pandemic having 'massive impact' on US attractions – losses estimated at US$23bn
Pandemic having 'massive impact' on US attractions – losses estimated at US$23bn   25 Feb 2021

The pandemic cost the US visitor attractions an estimated US$23bn in economic losses during 2020, while the sector also suffered job losses five times .... more>>
71,000 new health and fitness apps launched in 2020, estimates App Annie report
71,000 new health and fitness apps launched in 2020, estimates App Annie report   25 Feb 2021

Mobile data and analytics provider App Annie has released its State Of Mobile 2021 report, in which the company estimates that more than 71,000 new .... more>>
FIBO 2021 makes one final move to November 2021. Normal service will resume in 2022
FIBO 2021 makes one final move to November 2021. Normal service will resume in 2022   25 Feb 2021

The world's largest fitness trade fair, FIBO, has been rescheduled to November. The event will take place at the Koelnmesse exhibition centre in .... more>>
Beverly Hills Hotel unveils newly renovated spa with design details by Champalimaud Design
Beverly Hills Hotel unveils newly renovated spa with design details by Champalimaud Design   24 Feb 2021

The iconic Beverly Hills Hotel Spa in Los Angeles has reopened its doors after seven months of extensive refurbishment and redesign. Christopher .... more>>
First look: Disney's new Spaceship Earth night-time experience at EPCOT
First look: Disney's new Spaceship Earth night-time experience at EPCOT   23 Feb 2021

Disney has released concept designs for its plans to transform the Spaceship Earth attraction at EPCOT theme park at the Walt Disney World in Orlando, .... more>>
Merlin reveals Chessington's new Croc Drop tower attraction
Merlin reveals Chessington's new Croc Drop tower attraction   22 Feb 2021

Merlin Entertainments has revealed details of the new Croc Drop attraction, set to open at its Chessington World of Adventures Resort theme park near .... more>>
Heyday secures US$20m in funding to underpin expansion plans
Heyday secures US$20m in funding to underpin expansion plans   23 Feb 2021

US-based skincare company Heyday has announced a US$20m (£14.2m €16.5m) Series B round of funding led by Level 5 Capital Partners (L5), with .... more>>
Sensei’s Hawaiian retreat taps wearable tech and biometric data to guide guests to optimal wellbeing
Sensei’s Hawaiian retreat taps wearable tech and biometric data to guide guests to optimal wellbeing   22 Feb 2021

Luxury Hawaiian wellness enclave, Sensei Lāna‘i, A Four Seasons Resort has launched an Optimal Wellbeing Programme in partnership with WHOOP, the .... more>>
Tanni Grey-Thompson: lockdown hitting women’s health and widening gender gap
Tanni Grey-Thompson: lockdown hitting women’s health and widening gender gap   21 Feb 2021

The physical and mental health of women in the UK has been put under unprecedented pressure by the pandemic, according to Baroness Tanni .... more>>
100 celebs back Therabody as it targets global growth
100 celebs back Therabody as it targets global growth   19 Feb 2021

Therabody has secured strategic investment from more than 100 superstars across sport, music and the entertainment industry. Among the 100 investors .... more>>
Company profile


QubicaAMF UK

QubicaAMF is the largest and most innovative bowling equipment provider with 600 employees worldwide.

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Catalogue gallery


Featured Supplier

Davines Group receives prestigious sustainability award

Davines Group receives prestigious sustainability award

The Davines Group, alongside Davines hair care and Comfort Zone skincare, has been recognised as "Best Performer of the Year" by the prestigious Best Performance Award by SDA Bocconi Management School – one of the most well-respected universities in Italy. More>>




in this issue

• Gyms open, but group exercise fight looms
• ukactive reveals details of new Active Standard
• PureGym 'burning £4m a week' during lockdown



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Leisure Management magazine 2018 issue 1
Leisure Management
2018 issue 1

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  Environment: Back to nature
British wildlife is being attacked on many fronts. Stephanie Hilborne, CEO of The Wildlife Trusts, wants to involve everyone in preserving nature More>>
  Promotional feature: Alliance Leisure
The future of leisure in times of austerity More>>


Leisure Management magazine 2016 issue 1

Leisure Management
2016 issue 1

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  Tourism: Ireland’s wild side
The Wild Atlantic Way is helping tourists discover a whole new side of Ireland More>>
  Interview: Craig Lister
Green Gym’s managing director is harnessing the power of gardening More>>


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