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Leisure Management - Lobster Ink: Enhance your guest experience and profitability through practical training
15 Dec 2019 Leisure Management: daily news and jobs
 
 
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Product news

30 Oct 2019

Enhance your guest experience and profitability through practical training

Supplier: Lobster Ink
More Lobster Ink details


Enhance your guest experience and profitability through practical training

Empower your team to drive profit through exceptional guest experiences and operational acumen with Spa Professional – a comprehensive online training program.

Spa Professional, created by Lobster Ink in collaboration with Resense, will help your team to manage your spa and its resources more effectively, and provide them with the confidence and skill to position your property at the forefront of a rapidly growing wellness market.

Combining Lobster Ink’s experience in delivering return on investment through technology-enhanced learning with Resense’s expertise in developing successful and enduring wellness and spa solutions, this interactive online curriculum delivers fit-for-purpose training for every role in the spa.

Spa Professional’s nine-course curriculum is divided into four targeted Learning Paths. This ensures that every team member—from therapists to receptionists, attendants, managers and directors—are empowered with the necessary knowledge to genuinely engage with guests, reduce costs and maximise commercial value.

“The lack of skilled management and qualified spa staff has been a well-known industry threat for many years,” said Kasha Shillington, CEO Resense Spas. “By creating a high-quality, accessible training solution for every role, we are trying to solve a real industry challenge for the future.”

The curriculum is supported by a collection of customisable templates and resources, designed to assist managers in the day-to-day running of their spa. This combination of fit-for-purpose training and easy-to-implement operational tools and templates represents a powerful shift in the approach to spa training.

Complement your team’s passion for wellness with practical training and tools that drive profit with Spa Professional.

Learn more at lobsterink.com/solution/content/spa




Product news
New Thémaé treatment inspired by Asian tea ceremonies   13 Dec 2019

New Thémaé treatment inspired by Asian tea ceremonies

French spa brand Thémaé has created a new treatment and accompanying body scrub inspired by Asian tea ceremonies.

Urb'n Nature launches sustainable spa slippers for multi-use   12 Dec 2019

Urb'n Nature launches sustainable spa slippers for multi-use

Urb'n Nature has expanded its Zero Waste collection of hotel and spa amenities to include a range of environmentally friendly slippers.

'Pure light experience' opens at the Jaavu Spa at Amilla Fushi   11 Dec 2019

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The Jaavu Spa at Amilla Fushi, a luxury resort based in the Maldives, has introduced Sensora Light Therapy.

Laura Game joins Physical Company   09 Dec 2019

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Physical Company has announced the appointment of Laura Game to the role of account manager with a specific focus on the reseller market.

Triotech reimagines Knott's Bear-y Tales as new 4D dark ride   09 Dec 2019

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Triotech, a supplier and designer of interactive and immersive attractions, has announced a new partnership with Knott's Berry Farm

John Harris joins Freemotion   05 Dec 2019

John Harris joins Freemotion

Freemotion Fitness has appointed John Harris to the role of director of Business Development.

Geoff Chutter wins EY Entrepreneur of the Year award   04 Dec 2019

Geoff Chutter wins EY Entrepreneur of the Year award

Geoff Chutter, CEO of WhiteWater, has won Ernst & Young's EY Entrepreneur of the Year 2019, beating out competition from more than 300 entrants.

The Rocks Push to launch in Europe following distribution partnership   04 Dec 2019

The Rocks Push to launch in Europe following distribution partnership

The Rocks Push (TRP), a sustainable swimwear brand based in Australia, has partnered with Drift Distribution to launch its range of eco-friendly swimwear in Europe

Company details

Lobster Ink

We help businesses improve operational performance so they can adapt faster and achieve their ambitions quicker.

Lobster Ink
Visit website

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