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Leisure Management - ResortSuite: ResortSuite’s app lets guests control their own wellness itinerary
18 Jan 2021 Leisure Management: daily news and jobs
 
 
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ResortSuite’s app lets guests control their own wellness itinerary

Supplier: ResortSuite
More ResortSuite details


ResortSuite’s app lets guests control their own wellness itinerary

“The future has always been tech-based, but COVID-19 will drive this trend from a nice-to-have to a must-have,” claims Frank Pitsikalis, founder and CEO of hospitality management software system ResortSuite.

He believes that the acceleration in the shift to digital as a result of Covid-19 is going to see technology completely transforming the guest experience.

“Although guests will have a pent-up desire to receive human touch again in the safe, clean and controlled environment of a spa," he says, "they’ll also increasingly desire a high-tech, high-touch aspect to their hospitality experience where they can control it.”

He says that software systems which enable spas and resorts to provide an interactive digital platform for guests to control their own wellness itinerary – such as his company's ResortSuite Mobile are going to become the norm.

The ResortSuite Mobile app offers real-time booking capabilities, itinerary, member profiles and can be customised to fit branding requirements via a content management system. It can also be used to store club member profiles and ID to let guests access privileges and facilities exclusive to guests or members.

“Guests will be returning with preferences and expectations we have never seen before," says Pitsikalis, "so it is imperative that we adapt quickly and ensure that guests and staff feel comfortable in the ‘new normal'".

Request a demonstration.

Read more from Frank Pitsikalis here.



Product news
Urb’n Nature launches sustainable wooden room key cards   18 Jan 2021

Urb’n Nature launches sustainable wooden room key cards

Urb'n Nature, a skincare brand owned by The Organic Spa Company, offers a Zero Waste collection with products to help spas and hotels reduce their carbon footprints and plastic waste.

Circadia launches $50,000 scholarship scheme for aesthetics students to support diversity   14 Jan 2021

Circadia launches $50,000 scholarship scheme for aesthetics students to support diversity

Professional skincare brand Circadia has unveiled ‘The Sage Michaela Lucas Timing is Everything scholarship’ to support biracial, indigenous and persons of colour (BIPOC) pursuing a career in the professional esthetics sector.

Biohacking Orb launches at CES   12 Jan 2021

Biohacking Orb launches at CES

A touchless, self-administered wellness experience which taps into evidence-based modalities to enhance spirit and mood, and improve body and mind performance, launches today (12 January) at global tech trade show, CES.

Tylö’s new infrared sauna evenly envelopes users in soothing heat   11 Jan 2021

Tylö’s new infrared sauna evenly envelopes users in soothing heat

Sauna specialist Tylö – of the TylöHelo group – has created a new infrared sauna range, named T series.

Vinésime launches Vine Elixir derived from Pinot Noir grape   07 Jan 2021

Vinésime launches Vine Elixir derived from Pinot Noir grape

Luxury French vino-cosmetics brand Vinésime has unveiled a nutricosmetic – named Vine Elixir – designed to nourish and protect the skin from the inside and out.

Starpool transforms boutique Italian hotel with wellness suites and private in-room spas   01 Jan 2021

Starpool transforms boutique Italian hotel with wellness suites and private in-room spas

Italian wellness supplier Starpool has overseen the installation of luxury wellness facilities at a boutique hotel in Italy’s Lombardy Region.

Sweet dreams: Nollapelli’s bedding improves sleep and protects skin and hair health   23 Dec 2020

Sweet dreams: Nollapelli’s bedding improves sleep and protects skin and hair health

Linen specialist Nollapelli has combined the latest in beauty science, textile technology and sleep discovery to create bedding which underpins healthy restorative sleep.

SPATEX water leisure event goes virtual for 2021   21 Dec 2020

SPATEX water leisure event goes virtual for 2021



Company details

ResortSuite

Integrated hospitality software for spas, clubs, resorts and hotels.

ResortSuite
Toronto
Ontario
Canada

Visit website

More ResortSuite details



in this issue

• Gyms open, but group exercise fight looms
• ukactive reveals details of new Active Standard
• PureGym 'burning £4m a week' during lockdown



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