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Leisure Management - ResortSuite: ResortSuite: Elevating guest experiences through mobile solutions
08 May 2021 Leisure Management: daily news and jobs
 
 
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ResortSuite: Elevating guest experiences through mobile solutions

Supplier: ResortSuite
More ResortSuite details


ResortSuite: Elevating guest experiences through mobile solutions

The hospitality industry has always been a reluctant adopter of technology, perceiving it as a hindrance to offering a personalised experience.

“The future has always been tech-based, but COVID-19 drove this trend from a nice-to-have to a must-have for returning guests,” says Frank Pitsikalis, Founder and CEO of ResortSuite, a guest-centric hospitality management solutions company.

“Apps that enable spas and resorts to provide guests with control of their wellness itinerary, such as ResortSuite Mobile, are going to become the norm."

“Personalisation is the new luxury and ResortSuite’s ISPA Innovate Award-winning Mobile property-branded app provides guests with the ability to personalise their experience on property.”

The app offers access to real-time booking capabilities, itineraries, member profiles and can be customised to fit branding requirements via a content management system.

It can also be used to store guest profiles and IDs that let guests and members access privileges and facilities exclusive to their profile.

Pitsikalis pointed to Watergate Bay, a customer who used the lockdown to work with ResortSuite to develop an app that would meet their guests’ needs.

“The month the app was launched, it received 800 downloads and was used 16,000 times. Nearly 4,000 classes, treatments, and dining reservations were booked through the app.”

According to Judi Blakeburn, Brand Director at Watergate Bay, the app helps them elevate guest experiences.

“Progressively, touchless technology is removing day-to-day admin tasks from our guest-facing teams, enabling them to become great hosts who have the time to enhance a guest’s stay through insight and service.”

To request a demonstration, head to this link.



Product news
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Babor launches two new home spa lines to soothe and energise   05 May 2021

Babor launches two new home spa lines to soothe and energise

German skincare brand Babor has unveiled two home spa collections inspired by nature – named Babor Spa Energising and Babor Spa Shaping.

La Rue Verte launches water-soluble CBD to enhance wellbeing routines   30 Apr 2021

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Smartech brings the Power Plate experience to Selfridges
  29 Apr 2021

Smartech brings the Power Plate experience to Selfridges

Smartech, the destination for innovation in exclusive partnership with the best department stores around the globe, has chosen Power Plate to boost its range of health and fitness products.

Phytomer UK introduces Nutritionnelle Dry Skin Rescue Cream to nourish and moisturise skin   28 Apr 2021

Phytomer UK introduces Nutritionnelle Dry Skin Rescue Cream to nourish and moisturise skin

Marine spa brand Phytomer has introduced salvation for even the driest skin with the launch of Nutritionnelle Dry Skin Rescue Cream.

bbspa_Group’s stylish new antiviral spa uniform collection certified as PPE   27 Apr 2021

bbspa_Group’s stylish new antiviral spa uniform collection certified as PPE

Global spa consultancy bbspa_Group has announced the arrival of 100% You - uniforms for wellness teams, an antiviral spa uniform collection designed to be durable, safe, fashionable and eco-friendly.

A mosaic of enjoyment and escape: Natura Bissé launches Diamond Well-Living Collection plus new treatments   23 Apr 2021

A mosaic of enjoyment and escape: Natura Bissé launches Diamond Well-Living Collection plus new treatments

Premium Spanish skincare brand Natura Bissé has introduced Diamond Well-Living – a range of eight uplifting body products designed to inspire a new ethos of wellbeing.

Thalgo showcases new wrinkle correction range with soothing facial treatment   21 Apr 2021

Thalgo showcases new wrinkle correction range with soothing facial treatment

Thalgo’s new Hyalu-Procollagène range harnesses three different types of hyaluronic acid and marine pro-collagen to plump, smooth and fill in fine lines and wrinkles.

Company details

ResortSuite

Integrated hospitality software for spas, clubs, resorts and hotels.

ResortSuite
Toronto
Ontario
Canada

Visit website

More ResortSuite details



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