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Leisure Management - Fibodo: New consumer expectations demand an exceptional customer experience
12 Jun 2021 Leisure Management: daily news and jobs
 
 
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Company advertorial
New consumer expectations demand an exceptional customer experience

Supplier: Fibodo
More Fibodo details


New consumer expectations demand an exceptional customer experience

fibodo believes that providers who meet consumers needs of service, flexibility, richness of content and accessibility will thrive as we build new and different models of working in leisure, health and fitness and across all sports and activities.

Supporting members in this journey, whatever their chosen activity, is the only viable way to do business from 2021 onwards.

fibodo makes this happen by providing easy to use booking, member management, payments and CRM for every activity type. Making it simple to deliver seamlessly in person, in or outside of your premises, live-streamed or through branded catch up on demand.

Our clients don’t need more technology, they need better results.

Live streaming

We’ve recently launched live streaming services with LeisureSK, who received instant positive results by delivering live classes by their own local coaches for their members; who in turn are reporting increased benefits from local instructor-led classes, as opposed to streaming content from other global sources.

Multi-site gym operations

Getting results is easier when you can engage across web, mobile, app, email, social, and on-demand content. You’re never far from your members or prospects.

Recently fibodo worked with Champneys during lockdown to help it build a robust COVID Safe system for booking its six gyms across the UK. Now, Champneys is taking over 30,000 bookings a month, with excellent feedback and going live with new products to support its members.

The new member model

Talking money, operators need to charge like it’s 2021, not 1999. With all activities paid upfront, you can configure your new member models to reflect the new digital, in-person or mixed usage access to your locations and digital services.

Especially important is the ability to charge members easily through the apps for additional services like PT, physiotherapy or activities helping with COVID recovery, weight loss and nutrition.

New ways to deliver

No longer are you constrained by a complicated IT setup and our modular approach to platforms means you can launch bolt-on activities quickly for your members and clients on web, apps or social.

Choose from simple start-up with our live engagement modules to run alongside your existing LMS and CRM, our rapid start enterprise product for managing multi-site, multi-activity operations or brand it your own way with our custom apps to fully match your bespoke customer journey.

Get in touch to arrange a demo.


Supplier: Fibodo

The fibodo booking management platform enables sports and activity professionals to grow their businesses, cut costs, and save time - by helping their clients find, book and do activities easily.

Web: www.fibodo.com
More Fibodo details

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Germaine De Capuccini develops patented formula for new brightening Vitamin C facial   11 Jun 2021

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111Skin makes Irish debut at Adare Manor with bespoke Rose Gold Renaissance facial   09 Jun 2021

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Halotherapy Solutions launches new disability-friendly halotherapy unit   07 Jun 2021

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HydraFacial expands pop-up store concept with new Dubai and London locations   03 Jun 2021

HydraFacial expands pop-up store concept with new Dubai and London locations

Advanced aesthetic technology company HydraFacial has opened two pop-up locations in Dubai and London following a new initiative spearheaded by Lauren Clarke from the HydraFacial EMEA marketing team.

Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments   01 Jun 2021

Cypriot spa set to debut world-exclusive Augustinus Bader spa treatments

Part of the Cypriot family-owned hotel group Thanos Hotels & Resorts, Anassa resort will be the first hotel in the world to welcome Augustinus Bader at its Thalassa Spa.

Lemi introduces Bellaria – a new treatment table designed for outdoor use   28 May 2021

Lemi introduces Bellaria – a new treatment table designed for outdoor use

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Aromatherapy Associates unveils wellbeing home collection including new portable diffuser   26 May 2021

Aromatherapy Associates unveils wellbeing home collection including new portable diffuser

Aromatherapy Associates is building on its heritage of mood-enhancing spa treatments by creating an exciting new range of at-home products for retail in spas or online.

Puraclenz launches air purification systems to help spas and gyms instil confidence in returning guests   24 May 2021

Puraclenz launches air purification systems to help spas and gyms instil confidence in returning guests

Health and wellness tech start-up Puraclenz has launched a collection of ionic air and surface purifiers to help spas, gyms and leisure facilities reopen after lockdown.

Company profile


Red Light Rising Ltd

Company is owned by the founders James Strong and Bryan Gohl. We launched in late 2017 and continue to grow.

View full profile>>

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Featured Supplier

The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments

The future of programming: CzechTourism to unveil new Long Covid recovery packages and treatments

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in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



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