CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
Leisure Management - CoverMe: Group exercise complaints now a thing of the past for Reynolds Group
16 Jun 2024 Leisure Management: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

01 May 2024

Group exercise complaints now a thing of the past for Reynolds Group

Supplier: CoverMe
More CoverMe details


Group exercise complaints now a thing of the past for Reynolds Group

Reynolds Group partnered with CoverMe in November 2023
photo: CoverMe
Complaints about group exercise have become a thing of the past for the Reynolds Group thanks to its partnership with CoverMe, a digital platform that simplifies group exercise and PT management for clubs and instructors.

Running more than 200 group exercise classes across three sites every week presented challenges for the Reynolds Group, especially when its instructors fell ill or took a holiday.

Stephen Turner, director for the Reynolds Group, explains: “Finding cover was a daily issue; taking up a significant amount of admin time – approximately 24 hours a week across our three sites. A stretch class is never a great alternative for yoga and we would consistently receive complaints when our specialist freelance instructors had to be substituted by our employed instructors.

“Since introducing CoverMe in November 2023, we haven’t had a single complaint about group exercise. The technology has allowed us to restructure so individual clubs are responsible for finding their own cover, which has also saved valuable time and resources.

“We’ve made savings of around £28,000, which we’re reinvesting in member services, such as adding new classes.”

Ellie Morgan, head of fitness and group exercise, previously spent 40 hours each week managing group exercise across the group. With the introduction of the app, she now enjoys a more member-facing role, teaching an additional eight hours of classes on-shift, overseeing fitness and group exercise and helping to grow the business.

CoverMe revolutionises the way fitness professionals manage group exercise classes, providing the ability to source the best freelance exercise instructors in just three steps and less than 30 seconds.

Previously the Reynolds Group managed the process of finding cover manually using different WhatsApp groups for each site.

Turner adds: “CoverMe is the only thing we now use for finding cover instructors because it’s so great for organisation and compliance.

“Previously, I would have to read about 40 WhatsApp messages to work out who was covering a class. Now everything is in one place and easily accessible. I can cross reference class cover with the relevant invoices, streamlining our procedures and ensuring the accounts are correct, which is fantastic.”

The app’s unique QR code system enables instructors to scan in at the club, so managers can track who is in the building. It produces class cover reports and generates automatic, accurate invoices to save further time and administration. It can also be used to find new permanent instructors to take group exercise classes and, at the Reynolds Group, has encouraged employed staff to earn additional income.

Turner says: “Staff are more than happy to volunteer to take regular classes off-shift, knowing if they’re ill or something comes up, they can easily find class cover. We still have to make some last-minute cancellations, but since launching the app we’ve covered approximately 80 per cent more classes than normal, and haven’t had to deal with any escalated complaints.

“It has improved the work-life balance of management and instructors, both employed and self-employed, helping them as much as us, and instructors have referred the CoverMe app to other clubs they work with because it makes their lives so much easier, broadening our network of instructors.”


Supplier: CoverMe

We're here to modernise group fitness behind the scenes, matching inspirational freelance instructors with gym gig gaps via our intuitive app.

Web:
More CoverMe details

Product news
Acupuncture and physiotherapy inspire Comfort Zone’s new Facial Roller device   14 Jun 2024

Acupuncture and physiotherapy inspire Comfort Zone’s new Facial Roller device

Comfort Zone has introduced the Facial Roller, a non-invasive tool used to stimulate local microcirculation and promote better absorption of products.

Living Earth Crafts teams up with Celluma to co-create Radiance PT LED light therapy bed   13 Jun 2024

Living Earth Crafts teams up with Celluma to co-create Radiance PT LED light therapy bed

Living Earth Crafts (LEC) has unveiled the Radiance PT, a versatile treatment table designed to offer a range of LED light therapy treatments.

Biologique Recherche reveals triple-action Lift Buste 3D serum and protocol to enhance bust, décolleté and buttocks   07 Jun 2024

Biologique Recherche reveals triple-action Lift Buste 3D serum and protocol to enhance bust, décolleté and buttocks

French skincare brand Biologique Recherche has introduced a new serum and treatment to address the needs of the bust, décolleté and buttocks areas.

Escape Fitness launches glute series in partnership with Glute Builder   07 Jun 2024

Escape Fitness launches glute series in partnership with Glute Builder

In a partnership with Glute Builder, Escape Fitness has launched the first of a dedicated glute equipment range, the Escape Glute Box.

Egym Genius creates training plans across digital and traditional equipment   07 Jun 2024

Egym Genius creates training plans across digital and traditional equipment

Egym’s new AI-based software, Egym Genius, creates automated personalised training plans that are tailored to the individual, the club and its equipment, including digital kit, free weights, selectorised equipment, and cable pulls.

Physical’s RBX Rubber Dumbbells are price-conscious option   07 Jun 2024

Physical’s RBX Rubber Dumbbells are price-conscious option

New to the market are Physical’s RBX Rubber Dumbbells.

Eleiko’s modular storage enhances the user experience   07 Jun 2024

Eleiko’s modular storage enhances the user experience

Eleiko has announced the expansion of its Prestera Strength System to incorporate modular storage for free weights and training tools.

Fashionizer Spa reveals new partnership with Maybourne Riviera spa   06 Jun 2024

Fashionizer Spa reveals new partnership with Maybourne Riviera spa

The spa team at the prestigious French hotel, Maybourne Riviera, located in Roquebrune-Cap- Martin near Monaco, has chosen Fashionizer Spa to supply uniforms for its therapists.

Company profile


Xplor Gym

Xplor Gym is an all-in-one gym management software with embedded payments & integrated access control to make running your gym easier and more profitable.

View full profile>>

Catalogue gallery


Featured Supplier

Metawell: unlocking the possibilities in a new era of wellness

Metawell: unlocking the possibilities in a new era of wellness

A decade ago, the Gharieni Group began pioneering the integration of advanced wellness technologies into its spa and treatment beds. This innovative approach has since become one of the industry's most significant disruptions and groundbreaking trends. More>>




in this issue

• Virgin gets right to wipe out rent arrears
• Fitness industry mourns passing of Jan Spaticchia
• STA offers mindfulness resources



Latest jobs

Jobs Search



Exercise Referral Instructor
Salary: Competitive
Location: Saltburn-by-the-Sea
Company: Everyone Active
Epping Forest Keeper (countryside Ranger)
Salary: £35,663 - £39,805pa + Local Govt Pension + benefits
Location: Loughton, UK
Company: City of London Corporation
Aquatics Officer - dual site
Salary: from £29,269pa
Location: Northwich, UK
Company: Brio Leisure
Diary dates
Powered by leisurediary.com

22-22 Jun 2024

World Bathing Day

Worldwide,


22-24 Jun 2024

IECSC Las Vegas

Las Vegas Convention Center, Las Vegas, United States







Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd