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Spa Business
2014 issue 3
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7
Editor's letter:
3D printed product
Liz Terry shares her thoughts
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18
Letters:
Bill Bensley gives his opinion on where spa design is heading in the future
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22
News:
Tompkins joins Hilton Head Health; Viceroy enters South America; a call to change massage therapy laws in Dubai
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29
Advertisement promotion:
A Crystal Spa & Lounge Promotion
Crystal Spa & Lounge offers a multi-sensory and energising client experience. Investment firm New Spa Technologies is now looking to rollout this luxury concept across Russia
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32
Interview:
Julien Patty & Ghislain Waeyaert
The men at the head of Deep Nature reveal their plans for the future
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40
Everyone's talking about...:
Staff exploitation
Are spa therapists given a fair wage and offered reasonable benefits? Katie Barnes canvasses industry opinion
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46
Luxury brands:
The high life
We take a look at the spa concepts of luxury brands such as Dior, Guerlain, Armani and Versace
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54
Country focus:
The Maldives
Neena Dhillon takes a look around Cheval Blanc Randheli and Velaa Private Island – two of the hottest new spa destinations in the Maldives
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62
Q&A:
Morgan Lefrançois
The spa business development manager at Clarins on working with Velaa Private Island; plus a first-person account of the resort by Liz Terry
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66
Therapy:
Well seasoned
An underground salt mine offering subterraneotherapy and herb spas feature in this report by Sophie Benge
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74
Holiday village spa:
Full steam ahead
The unique hydrothermal spa concept at Center Parcs UK attracts 300,000 guests a year and brings in £15m in revenue. Katie Barnes visits its latest site
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84
Marketing:
Screen star
Professional spa brands are using TV shopping channel QVC to increase footfall in spas and can sell up to £4m of products in just one day
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On the cover...:
US Olympic triple jumper Erica Ashley McLain
92
Mineral Spa:
Mission accomplished
With 168 pools and 90 treatment rooms, Mission Hills Haikou has one of the world’s largest spa and mineral springs. Jennifer Harbottle finds out more
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100
Fitness:
Cool customer
We explain the science behind Vasper, a high-tech fitness system that’s being used by athletes and astronauts
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102
Spa software:
Operator case studies – part 3
Businesses tell us how they’re making the latest software work for them
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106
Product focus:
Multi-sensory
A round-up of some of the latest spa experiences which enhance what guests see, hear, smell and feel
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110
Product news:
Spa kit
Equipment and product launches
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116
Research:
Brain boosting
Meditation can actually heighten brain activity according to a new study
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