Service & maintenance
Up and running

What’s a gym without working equipment? Kate Corney looks at what’s new in servicing and maintenance. For more information, log on to fitness-kit.net and type the company name under ‘keyword search’

By Kate Corney | Published in Health Club Management 2016 issue 9


Precor’s automatic updates

Precor has introduced two servicing updates to its gym products.

The new Android-based P82 console automatically downloads free software updates when connected to the web. Meanwhile, the recently launched Preva 6.0 features a modernised operating system with the ability to add digital services, customised content and third-party training apps.

fitness-kit.net keyword: Precor

 



Precor’s automatic updates
Matrix Asset Management

Asset Management software by Matrix Fitness now sends customers emails if their internet-connected products are offline, have error codes or need servicing.

The updated system provides error code descriptions with diagrams, part lists and owner manuals, to make fault-reporting accurate. The system also provides usage patterns, so customers can rotate equipment for even wear.

fitness-kit.net keyword: matrix

 



Asset Management software by Matrix Fitness
GRS on-the-go site

Gym Repair Services (GRS) has a new mobile-responsive website for its Concept2 maintenance and equipment servicing requirements.

GRS services range from one-off repairs and maintenance to all-inclusive bespoke service contracts and sales of new and refurbished fitness equipment.

The new website is designed to provide a more user-friendly and engaging experience. Adrian Dockerill, GRS owner, explains: “The site also has downloadable manuals, a troubleshooting guide and a convenient online booking system to book a fault or service call.”

fitness-kit.net keyword: GRS

 



GRS on-the-go site
Pulse goes online

Pulse has a new online service portal that allows centre staff to raise service calls, view the progress of repairs and request parts. The new platform also lets you store and view previous transactions, making the process for requesting new equipment parts simple.

Operations manager for Pulse Fitness, Joe Riley, says: “Moving our maintenance service online has also meant that staff can log direct requests and orders at a time that suits them, not just during the nine-to-five day.”

fitness-kit.net keyword: Pulse

 



Pulse goes online
LFconnect Protect

Life Fitness has launched LFconnect Protect, a digital service team to diagnose and fix software issues in real time for connected Life Fitness equipment.

Life Fitness says it’s moving to this practical model of customer support and service to give customers confidence about its internet-connected products.

The agents provide solutions to errors and dispatch service technicians.

The service is available for all connected Life Fitness cardio platforms.

fitness-kit.net keyword: LIFE FITNESS

 



LFconnect Protect
ServiceSport servicing and maintenance

ServiceSport gym equipment service and repair company is now expanding its business in London with a rapid response to reported repair jobs, as well as providing UK-wide coverage using local hubs of engineers.

ServiceSport has a range of service and repair packages, from one-off repairs to full management of fitness equipment. The company also supplies refurbished parts and equipment.

fitness-kit.net keyword: servicesport

 



ServiceSport servicing and maintenance
 


CONTACT US

Leisure Media
Tel: +44 (0)1462 431385

©Cybertrek 2024

ABOUT LEISURE MEDIA
LEISURE MEDIA MAGAZINES
LEISURE MEDIA HANDBOOKS
LEISURE MEDIA WEBSITES
LEISURE MEDIA PRODUCT SEARCH
PRINT SUBSCRIPTIONS
FREE DIGITAL SUBSCRIPTIONS
 
22 Jun 2024 Leisure Management: daily news and jobs
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine

Features List



SELECTED ISSUE
Health Club Management
2016 issue 9

View issue contents

Leisure Management - Up and running

Service & maintenance

Up and running


What’s a gym without working equipment? Kate Corney looks at what’s new in servicing and maintenance. For more information, log on to fitness-kit.net and type the company name under ‘keyword search’

Kate Corney, The Leisure Media Company

Precor’s automatic updates

Precor has introduced two servicing updates to its gym products.

The new Android-based P82 console automatically downloads free software updates when connected to the web. Meanwhile, the recently launched Preva 6.0 features a modernised operating system with the ability to add digital services, customised content and third-party training apps.

fitness-kit.net keyword: Precor

 



Precor’s automatic updates
Matrix Asset Management

Asset Management software by Matrix Fitness now sends customers emails if their internet-connected products are offline, have error codes or need servicing.

The updated system provides error code descriptions with diagrams, part lists and owner manuals, to make fault-reporting accurate. The system also provides usage patterns, so customers can rotate equipment for even wear.

fitness-kit.net keyword: matrix

 



Asset Management software by Matrix Fitness
GRS on-the-go site

Gym Repair Services (GRS) has a new mobile-responsive website for its Concept2 maintenance and equipment servicing requirements.

GRS services range from one-off repairs and maintenance to all-inclusive bespoke service contracts and sales of new and refurbished fitness equipment.

The new website is designed to provide a more user-friendly and engaging experience. Adrian Dockerill, GRS owner, explains: “The site also has downloadable manuals, a troubleshooting guide and a convenient online booking system to book a fault or service call.”

fitness-kit.net keyword: GRS

 



GRS on-the-go site
Pulse goes online

Pulse has a new online service portal that allows centre staff to raise service calls, view the progress of repairs and request parts. The new platform also lets you store and view previous transactions, making the process for requesting new equipment parts simple.

Operations manager for Pulse Fitness, Joe Riley, says: “Moving our maintenance service online has also meant that staff can log direct requests and orders at a time that suits them, not just during the nine-to-five day.”

fitness-kit.net keyword: Pulse

 



Pulse goes online
LFconnect Protect

Life Fitness has launched LFconnect Protect, a digital service team to diagnose and fix software issues in real time for connected Life Fitness equipment.

Life Fitness says it’s moving to this practical model of customer support and service to give customers confidence about its internet-connected products.

The agents provide solutions to errors and dispatch service technicians.

The service is available for all connected Life Fitness cardio platforms.

fitness-kit.net keyword: LIFE FITNESS

 



LFconnect Protect
ServiceSport servicing and maintenance

ServiceSport gym equipment service and repair company is now expanding its business in London with a rapid response to reported repair jobs, as well as providing UK-wide coverage using local hubs of engineers.

ServiceSport has a range of service and repair packages, from one-off repairs to full management of fitness equipment. The company also supplies refurbished parts and equipment.

fitness-kit.net keyword: servicesport

 



ServiceSport servicing and maintenance

Originally published in Health Club Management 2016 issue 9

Published by Leisure Media Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd