For the Simworx team, which has designed, built and installed its products in locations worldwide, including in the UK, Europe, North America, South America, Asia, New Zealand and the Middle East, quality and innovation are key.

“We strive to be the leading global supplier of media based attractions,” says company CEO Terry Monkton.

“At Simworx, we’re renowned for our quality products, performance, technical expertise and creative attraction solutions. The idea that we can successfully work with a client to achieve their aspirations and develop a ride they’re truly happy with inspires us. On opening day, seeing the client and their customers enjoying the ride experience and hearing their comments just adds to that.”

The Simworx service book includes full turnkey solutions, custom attractions, product development, manufacturing and service support, to film content, motion programming and complete themed attractions. For Monkton, as a leading technology company, Simworx always has to be at the forefront in every part of its business.

“We continue to evolve the product range and adopt the very latest in advancements in technology,” he says. “We’re also mobilising the sales team to be truly global so that we can be proactive in territories where demand is high.”

The development process
Focussing on the Stargazer and Immersive Tunnel rides completed for the recently opened Parc Spirou in France, Monkton explains how a new attraction goes from conception to reality and the steps that have to be taken to ensure it reaches the highest quality standards.

“We were originally approached in June 2013 by a company called Parexi,” says Monkton. “They had developed the concept and masterplan for Parc Spirou and were looking for Simworx to produce a number of media based attractions for the park based on the Spirou IP .

“After several meetings this culminated in the Stargazer and Immersive Tunnel attractions being ordered and subsequently opening at the park in June 2018.”

For Simworx, the project management team was made up of Richard Monkton and Tony Whiley – overseen by head of projects Martin Booth – along with mechanical and electrical engineers, software and AV technicians. Outside of the company, Simworx worked with a number of different parties, including Parc Spirou’s management team, Parexi’s project management team, IP provider Média Participations, the local authority, shareholders, investors and the park’s safety inspectors Socotec.

“Before signing the contract, we discussed the final ride choices, and produced concepts and first draft layout drawings,” Monkton explains. “Once the contract was signed, we moved to the design stage, which typically features preliminary design and detailed design.

“During these stages we work with our partners to design the rides, to meet their technical needs and to match their creative aspirations. The design then goes through a third party safety design review process and once all parties are happy with this, we enter the procurement and manufacturing stage.”

During the design phases, Simworx will work with the client’s architects to provide layout drawings and information for facility load details and power requirements. This means the architects can then make a start on creating a structure to house the ride, queuing areas, pre-show area and the plant room. Through the entire process, quality and safety are always placed at the forefront of the process for Monkton.

“The client is invited to check the work in progress throughout the process,” he says. “We carry out a strenuous factory acceptance test, which the client is invited to attend before the ride’s shipping.

“Once the rides have been delivered to site, we carry out mechanical and electrical installation elements and install the AV components. Once hardware has been fully installed, we programme the ride’s motion profile and special effects cues, something we do in conjunction with the client.”

IP creation
When working with intellectual properties, an extra layer is added into the process. Typically, the park arranges a licence agreement with the IP provider. Simworx will then custom-design a ride tailored to the park and the IP’s requirements.

“When we produce a ride related to an IP , we produce an initial concept and send these to the parks, who in turn send them to the licensor for approval,” says Monkton.

“Depending on feedback received, we’ll then tweak the designs until they’re approved by the licensor.”

Simworx’s Stargazer ride, as an example, is based on the character Gaston from the Spirou universe. The ride sees guests seated in replicas of Gaston’s car and taken on a wild ride with the character, who is an enthusiastic inventor.

“These are highly dynamic, 6DOF, eight–seater vehicles. Four are used in the attraction,” Monkton explains.

“We created the design for the vehicles and then the moulds which again have to be approved by both the licensor and the park. It’s imperative that everything we do is approved by the IP owner.”

Client relationships
While some levels of involvement from the client are obviously expected, how much involvement during the development process is up to the client and what the project entails.

“It differs between whether the ride is a standard ride from our portfolio or is a custom ride,” says Monkton.

“The client is involved through the preliminary design phase – and possibly, once complete, the final detailed design stage.

“We stay in touch with the park’s project management team continually, keeping them informed of the development and build of the ride, as well as installation and commissioning planning.

“Once installed, the ride is reviewed with the client with a view to obtaining the final signed handover certificate.”

As a company with vast experience and many high-profile projects, Monkton says the key to success is to be aware of, and subsequently avoid, any potential obstacles you could encounter through the entire process – from start to finish.

“The key to the successful delivery of any project is to ensure you don’t have challenges,” he explains. “We’ve installed hundreds of rides over the years, so we know what can crop up. We’ve learned to ensure the project process runs as smooth as possible, so any issues are addressed before they become challenges.”

Once the ride has been delivered and is up an running, Simworx continues its relationship with the client, ensuring it remains of the highest quality and is fully operational for visitors.

“For a complex, bespoke ride we offer a ‘hand holding’ service where we have an expert technician on site for 30 days after the attraction opens,” says Monkton.

“When it’s been running for a month or two, we review the attraction with the client for any minor adjustments.

“We also provide an after sales service support contract so that any prospective client knows Simworx will always be on hand to support them.”