urrent times have shown the power of digital in creating a strong relationship with members, while lockdown has accelerated digital transformation for everyone – there's a new normal in the way we communicate and work out.
Now you can maintain interaction with your customers, not only when they're back in your facility, but also when they're working out at home, to ensure your business model is future-proofed and can support consumer needs wherever they want to exercise.
Mywellness for Professionals, the new digital suite of professional touchpoints from Technogym, helps you connect, coach, and engage with your customers to keep them active, motivated and in touch with your facility and trainers.
Facility and station booking
With Mywellness, you can maximise use of your facility, manage entrances safely and guarantee a simple and streamlined experience for your members.
You can manage capacity and social distancing and prepare for reopening by enabling customers to book training spots on the gym floor and in studios and group exercise classes, with Technogym's spot booking system.
The quick, easy way to communicate to your members that they can book their gym floor training session, is by customising the home page of the Mywellness app.
You can choose the title, subtitle or image of the “Class Timetable” tile to remind members that the gym floor is an activity they can book – exactly as they used to with group classes.
Perfectly fits your day
With Mywellness you can check your staff rota and respond to messages on the way to work, using your phone.
You can also use your tablet for client interactions and build world-class content on the facility desktop – experience the flexibility of using the device that works best for you.
Experience smart user view
Get valuable user insights in one smart view, enabling you to instantly understand your members' preferences, goals, training behaviours and more.
Improve performance with powerful analytics
Get unique insights into all of your business KPIs and understand the lifestyle behaviours of your users. Boost staff performance and prevent membership cancellations.
Always evolving to support you, now and in the future
Over the coming weeks and months new functions and solutions will be released and launched to help you enhance your member experience further and offer services to generate revenue.